Good point, however there is such a helpdesk The IRC channel, PigInABag and me are there quite frequently and we would love more people to join us Right here: http://forum.mctcp.com/t/terraincontrol-irc-nearly-always-available-host-esper/627
I do think we really need a sticky page with a FAQ and serval links to things as wiki's and such
Also, The IRC thingy has a notification system where if someone tags the persons name they get a notification ( A beep sound and dependant on a users browser a blinking browser icon aswell ) Apart from that I read practicially every single topic created on the MCTCP forums.
Also, the minute you placed this topic I got a notification since my name was tagged in these forums aswell which explains the near direct responce
( Note: I'm currently not in the IRC since I'm at my girlfriends home )